Accessibility Statement

Last updated: July 30, 2026

South Central Hardware is committed to making its online store and customer information accessible to as many people as reasonably possible, including customers who use assistive technologies.

Our Accessibility Commitment

We aim to provide a website that customers can navigate, understand and use regardless of ability, device or browsing method.

Our accessibility work may include reviewing and improving:

  • Page structure and heading order
  • Keyboard navigation
  • Text readability and color contrast
  • Alternative text for meaningful images
  • Links, buttons and form labels
  • Product descriptions and important customer information
  • Mobile and responsive website presentation
  • Compatibility with commonly used assistive technologies

Accessibility Standard

South Central Hardware aims to improve its online store with reference to the Web Content Accessibility Guidelines, commonly known as WCAG.

Our accessibility objective: work toward a practical level of accessibility consistent with WCAG 2.1 Level AA principles where reasonably possible.

This statement does not claim that every page, feature or third-party service has been independently audited or fully conforms to every WCAG success criterion.

Measures We May Take

Accessibility measures for the South Central Hardware website may include:

Clear content Using readable language, descriptive headings and consistent page organization.
Keyboard access Reviewing whether essential links, controls and forms can be reached without relying only on a mouse.
Visual presentation Using readable text sizes, visible controls and suitable contrast between text and backgrounds.
Image descriptions Adding useful alternative text to meaningful product and website images where appropriate.
Customer information Presenting shipping, payment, return and contact information in a clear and understandable format.
Ongoing review Reviewing reported barriers and making reasonable improvements when issues are identified.

Using the Online Store

Customers may be able to improve their browsing experience by using accessibility features provided by their browser, operating system or device.

These features may include:

  • Increasing text size or browser zoom
  • Using keyboard navigation
  • Using a screen reader or text-to-speech tool
  • Adjusting display contrast or color settings
  • Using voice-control or switch-access software

The availability and operation of these features depend on the customer’s device, software and browser.

Product Images and Information

We aim to provide clear product titles, descriptions, dimensions, quantities, included contents, intended uses and photographs.

Meaningful product photographs should include appropriate alternative text where supported. Decorative images may use empty alternative text so that they do not create unnecessary interruptions for screen-reader users.

If product information is unclear or unavailable in an accessible format, contact South Central Hardware for assistance before placing an order.

Forms, Cart and Checkout

We aim to make essential customer actions, including product selection, cart review and checkout, reasonably understandable and operable.

Some checkout or payment functions may be provided through the ecommerce platform or external payment services. Those services may have their own accessibility features, limitations and support procedures.

If you encounter difficulty placing an order, reviewing a product or using a form, contact South Central Hardware and explain the barrier you experienced.

Third-Party Content and Services

The website may use or link to services provided by other organizations, such as payment services, maps, delivery tracking, embedded content or external websites.

South Central Hardware does not control every aspect of a third-party service and cannot guarantee the accessibility of content or technology operated independently by another organization.

We welcome reports about third-party features that create a barrier while using our online store.

Known Limitations

Some website content or functionality may not yet provide an ideal experience for every user or assistive technology.

Possible limitations may include:

  • Older images that require improved alternative text
  • Third-party applications with limited accessibility controls
  • Documents or embedded content created in a format that is difficult to navigate
  • Theme components that require additional keyboard or screen-reader testing
  • Content that changes while the online store is being developed or updated

These examples do not confirm that every listed limitation is currently present. They identify areas that should be checked during accessibility review.

Requesting Assistance

If you cannot access important information or complete an action on the website, please contact South Central Hardware.

When reporting an accessibility issue, it is helpful to provide:

  • The page or product you were trying to use
  • A description of the difficulty
  • The device and browser being used
  • The assistive technology being used, where relevant
  • The information or action you need help accessing

We will review the information provided and consider a reasonable alternative or improvement where possible. No guaranteed response timeframe is stated unless one is specifically confirmed.

Feedback and Ongoing Improvement

Accessibility is an ongoing process. Website content, applications and features may change as the online store develops.

South Central Hardware welcomes constructive feedback about accessibility barriers and opportunities for improvement.

Please identify the specific page, link, button, form or content that caused difficulty so the issue can be reviewed more effectively.

Contact South Central Hardware

South Central Hardware

127 S Meals Avenue
Valdez, Alaska 99686
United States

Telephone: +1 907-835-2300

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